AVNOC® - NEW MOBILE DESKTOP
AVNOC®
releases a brand new mobile web interface that's bringing real-time
data and automated notifications to smart devices. It's simple to use on
any platform that supports the latest browsers. The new web console
provides an instant overview of current status and demographics for a customer’s
audiovisual systems. The AVNOC® mobile desktop displays system metrics,
packet loss and jitter reports for video teleconference endpoints
giving instant updates.
The
new AVNOC® web interface provides a broad view of total service
progress and ticket activity to service desk managers and field
technicians. The interface delivers critical information from a customer’s network in real-time as a Bring Your Own Device (BYOD)
solution. Through automated ticketing a direct feed of information
gives more flexibility to prepare for the inevitable failure so support
teams can proactively take corrective action.
The AVNOC® mobile interface combines remote monitoring with a managed services approach. Using the data directly from a customer’s network,
AVNOC® can display long-term analytics for graphing that shows
equipment location, usage, up/down status, tickets open/closed and
overall availability,
making it easier to track resources. AVNOC® mobile desktop continually
serves-up metrics from video teleconference systems and delivers the
data straight to any mobile device.
The
new AVNOC® mobile desktop is now available with the AVNOC® Cloud or VM
installation. AVNOC® is the perfect solution for businesses who want an
easy compliant AV/IT monitoring solution that improves customer support
and service offerings.
Visit:
www.avnoc.com
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