AVNOC® Support Gateway provides remote audiovisual system management for improving customer support. Used in conjunction with AVNOC® monitoring solutions the Support Gateway can be utilized to perform program updates and diagnostics from a remote help desk.
Features:
- Port 443 or 8080 Internal Access
- Port 443 WWW. Remote Access
- HTML5 Remote Desktop Gateway
- Connection Notifications and Alerts
- Simple Navigation for Remote Support
- Access Files and AV Applications
The AVNOC® Support Gateway offers a remote desktop for programmers and system managers to deliver multi-tiered support to customers. The AVNOC® interface gives the end customer control making it easier for in-house IT to restrict access to unauthorized users.
The new Support Gateway is another example of our continued progress in technology growth and stringent security practices. Gaining remote access to a corporate network environment is reserved for trusted knowledgeable professionals. The team at AVNOC® and the products we produce are a testament to the best practices in network security.
To learn more about AVNOC® and the solutions we provide to the enterprise customer contact us by visiting avnoc.com